Privacy Policy
Plan Punta Cana (“we,” “us,” “our”) operates planpuntacana.com. This policy explains what personal information we collect, why we collect it, and how you can control it. By using the site, you agree to the practices described here.
Information we collect
Account information — the email and password you provide when you register, and any name you choose to add to your profile.
Trip planning data — the quiz answers, saved stays, and itineraries you create, so we can show them back to you in your dashboard.
Lead-capture data — your email and optional first name when you request a free guide, forwarded to our email provider to deliver the guide.
Usage data — pages visited, referral source, device type, and approximate location (city/region), collected via standard analytics.
Advertising data — when you arrive from an ad, the ad platform may send us a click identifier so we can attribute the visit.
How we use it
To run your account and show you your saved trips and planning data.
To deliver the free guides and welcome emails you request.
To measure which content and ads perform, so we can improve the site.
To respond to support requests and service inquiries.
To send occasional updates when you’ve opted in — you can unsubscribe from any email.
Cookies and tracking
We use cookies and similar technologies for authentication, remembering preferences, and analytics. Third-party advertising partners (such as Google, Microsoft/Bing, and Meta) may set cookies to measure ad performance and show you relevant ads on other sites. You can control cookies in your browser settings; disabling them won’t break the site but may limit some features.
Advertising and audience sharing
We use third-party ad platforms to promote the site. These platforms may use cookies and similar tools to build audience segments based on your activity here and on other sites, for the purpose of showing personalized ads. We do not share your email or account data with these platforms for ad targeting; the audience data shared is typically limited to hashed identifiers and browsing events as permitted by the platform’s policies. Where required, we honor opt-out signals such as the Global Privacy Control (GPC) browser header. You can also opt out of personalized ads through the platform’s own controls: Google (ads.google.com/settings), Microsoft (choice.microsoft.com), Meta (Facebook ad settings).
Data we don’t sell
We do not sell your personal information to third parties. We share data only with the service providers that help us operate (hosting, email, analytics, advertising) and only as needed to deliver those services, under contracts that require them to protect it.
Data retention
We keep your account and trip-planning data for as long as your account is active. You can delete your account or request data deletion at any time and we will remove it within 30 days. Lead-capture data is retained by our email provider per its own retention schedule.
Your rights
Depending on your location, you may have rights to access, correct, export, or delete your personal data, and to opt out of certain processing. To exercise any of these, contact us through the support channel below. We respond to verified requests within 30 days.
Children
The site is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time and will post the revised version with a new “last updated” date. Material changes will be noted on the site or by email where appropriate.
Contact
For privacy questions or data requests, reach us through the contact details provided on the site. We aim to respond within 30 days.